Soulatourz
Everything you need to know before booking your trip with us. Browse the sections below for information about who we are, how we handle your data, and our booking policies.
We are Soulastourz — a small, passionate team running private and group day trips from Bratislava and Vienna to the most breathtaking destinations in the Alps, including Hallstatt and Traunsee Lake. We believe travel should feel personal, comfortable, and unforgettable. Every trip is in a private minivan with hotel pickup included.
Read more about us →
Read more about us →
We take your privacy seriously. Any personal information you provide — such as your name, WhatsApp number, and pickup address — is used solely to organise your trip and communicate with you. We do not sell or share your data with third parties.
Read full Privacy Policy →
Read full Privacy Policy →
We understand plans can change. Cancellations made more than 48 hours before your trip date are eligible for a full refund. Cancellations within 48 hours may not be refundable. If we need to cancel due to weather or unforeseen circumstances, you will receive a full refund or the option to reschedule.
Read full Refund Policy →
Read full Refund Policy →
By booking a trip with Soulastourz you agree to our terms of service. This includes being on time for your pickup, treating our vehicle and staff with respect, and acknowledging that trip itineraries may vary slightly due to weather or road conditions.
Read full Terms of Service →
Read full Terms of Service →
Still have questions?
We're always happy to help — reach out on WhatsApp anytime.